Although I spent a good many years behind counters in retail locations, I only ever worked one Black Friday.
The UK retail sector doesn’t have an equivalent to the frenetic one-day pre-Christmas madness of their US counterparts, having to rely on steady, heavy trade for the whole of the season rather than getting a massive kick start to the season the day after Thanksgiving. (Interesting side note- Black Friday is NOT the busiest shopping day of the year. That honor falls to the Saturday before Christmas. There is little to motivate someone like a healthy dose of panic.)
For my sins, I spent 9 months working at a large branch of Borders in Minneapolis. Since I began in October, it was inevitable that at least one of those months was going to include December, being slaves to chronology that months tend to be.
After one of the most surreal Thanksgivings ever, (my housemate and I were invited randomly to the home of some members of the congregation of a church we were attending. It was very pleasant, but very odd to spend a family holiday with the complete, extended family of total strangers, but it probably kept us from poisoning ourselves trying to cook something resembling turkey.) the morning of Black Friday dawned clear and cold and we braced ourselves for a hectic day on the shop floor.
Although the particulars of the day escape me, I do remember that the place was rammed, but in a fairly congenial way. Although the store occupied a warehouse unit in a strip mall full of warehouse units, the lines for the till stretched all the way back to the computer section. (Tucked quietly in the very back due to the fact that geeks generally don’t shoplift. It’s for this reason that the erotica section is near the front.) Although some people were frustrated at the waiting times, no one got surly or unpleasant. Café staff served small cups of gratis coffee (a pumpkin blend that I couldn’t bear the taste of, but if heaven has a smell, I guarantee you that it smells just like that) and bits of cookie.
The only thing people REALLY wanted that Christmas was a little book who’s popularity had spread by word of mouth; a little known title called Harry Potter and the Chamber of Secrets. And other than a short supply mid month, everyone who wanted it could have it. The patient, festive atmosphere in the store that day probably had a lot to do with the fact that we didn’t stock toys or electronics.
Following on from talk of Christmas retail, I feel obligated to spew forth a small amount of venom regarding the whole Farepak Christmas savings scheme scandal which is currently getting rather a lot of airtime here in the UK.
I have to admit to not knowing a huge deal about Christmas savings schemes or understanding what the advantage of them over say, putting a little cash aside every month in a bank account, is. The only thing I know is that a lot of people put a lot of cash into a company that they were expecting a return from only to have the whole thing go belly up. Today on the news, they were interviewing some of the people who got the most royally doinked by Farepak and they admitted that they were taking out loans at criminally high interest rates in order to buy things for Christmas.
However, the people interviewed were determined not to have modest Christmases, as one in dire financial straits might expect. They were going to go whole hog. Xbox 360s for the kids. Flat screen tellys for themselves. Vast quantities of cash flying out the door with little regard to how they were going to pay for it in the future.
So here’s my thing: Company bad. Obviously. Collapsed. Gave lots of cash to high level management before it did. VERY NAUGHTY COMPANY. People have every right to be enraged.
BUT…
WHY IN THE NAME OF HEAVEN WOULD YOU TAKE OUT A LOAN WITH AN INTEREST RATE OF 140% PER ANNUM IN ORDER TO BUY HUGELY EXPENSIVE CHRISTMAS PRESENTS WHEN YOU KNOW THAT YOU’LL BE CRIPPLED WITH DEBT WELL INTO NEXT CHRISTMAS?? JUST BECAUSE SOMETHNG ISN’T FAIR DOESN’T MAKE IT ALRIGHT TO DO SOMETHING RECKLESSLY STUPID TO “FIX” IT!
Obviously, having children who are being bombarded every day with the message that the more things you get, the more that you’re loved, (and if you get an Xbox 360, which will allow you to spend hours bathed in the radioactive glow of the television, alienated from your family, you’re loved the MOST) piles the pressure on more acutely. So it’s obvious that there is more than one problem here. And no amount of spending is going to fix it. Exactly the opposite.
So, we’re off to the races in the Christmas stakes. May your financial escapades be prudent and thoughtful. And be kind to shop assistants. This will be the first day of the next 30 or so that they will have to listen to “Silver Bells” on perpetual loop. This will take a high toll on just about anyone.